Searching for a hospital when you’re worried, in pain, or trying to plan care for a family member is stressful enough — it shouldn’t require a detective’s toolkit just to find the right building. Yet type “Memorial Hospital West” into Google and you’ll get results from Florida, Arkansas, Illinois, and Colorado all mixed together, plus a “Baptist Memorial Hospital West Memphis” listing that adds another layer of confusion.
That mix-up matters more than it sounds. Calling the wrong hospital, checking reviews for the wrong facility, or assuming two hospitals share the same specialties can waste precious time in an emergency. This guide clears up exactly which “Memorial Hospital West” you’re likely looking for, what each one actually offers, and how to evaluate patient reviews the right way — so you can make a confident, informed decision.
Why “Memorial Hospital West” Confuses So Many Searchers
Hospital naming in the U.S. is not centralized. Many health systems reuse geographic directional names — “West,” “North,” “Regional” — across completely unrelated markets. Two of the most frequently searched are:
- Memorial Hospital West in Pembroke Pines, Florida, part of the nonprofit Memorial Healthcare System
- Baptist Memorial Hospital-Crittenden, in West Memphis, Arkansas, part of Baptist Memorial Health Care — historically referred to informally as the “Baptist hospital in West Memphis”
Neither is affiliated with the other. Below, each is broken down separately.
Memorial Hospital West (Pembroke Pines, FL) — Overview
Location & Contact Information
Memorial Hospital West is located at 703 North Flamingo Road, Pembroke Pines, FL 33028. The main line is (954) 436-5000, and appointments can be scheduled through (954) 276-5500. It’s part of Memorial Healthcare System, a public, non-profit hospital district network that has served South Florida since 1953. & more blogs Neural .
Services Offered by Memorial Hospital West
This is a full-service community hospital with a broad specialty mix, including:
- 24/7 adult and pediatric emergency care
- Maternity and labor & delivery (“Family Birthplace”)
- Cardiac and stroke care (Joint Commission–certified Primary Stroke Center)
- Surgical services, including inpatient and outpatient procedures
- Neonatal intensive care and neonatal nursery
- Diagnostic imaging: CT, MRI, ultrasound, nuclear medicine
- Cardiac catheterization lab and cardiothoracic surgery
- Chemotherapy and oncology support services
- Graduate medical education (residency training programs)
Notably, Memorial Hospital West delivers more than half of all babies born in Broward County, making its maternity program one of the busiest in the region.
Emergency Room & Wait Times
The emergency department is open 24/7 and is among the busiest adult ERs in Broward County, with a dedicated pediatric ER staffed in partnership with Joe DiMaggio Children’s Hospital. On-site ER capabilities include full lab testing, X-ray, CT, ultrasound, IV medication administration, and private treatment rooms. Because it’s a high-volume ER, wait times can run longer than at smaller, freestanding ER facilities in the same health system — if your case is non-urgent, ask about express or urgent-care alternatives within the network.
Ratings, Accreditations & Reviews
Publicly available data paints a generally positive but mixed picture, which is normal for any large hospital:
- Aggregated Google reviews compiled by third-party healthcare staffing directories show a strong 4.5-star average
- CMS (Medicare) hospital compare data has rated the facility around the national median (3 out of 5 stars) on its composite quality score, with mortality and safety measures performing better than the national average in several categories
- The hospital holds a CMS Birthing-Friendly designation, tied to adherence to obstetric safety protocols
- It has historically been recognized as a Joint Commission Top Performer on quality measures and named among Becker’s Hospital Review’s list of top community hospitals
Always verify current ratings directly through CMS Care Compare, Healthgrades, or the hospital’s own site before making a decision — accreditations and star ratings are updated periodically and can change year to year.
Baptist Memorial Hospital West Memphis (Now Baptist Memorial Hospital-Crittenden)
Location & Contact Information
This facility is located at 2100 N 7th Street, West Memphis, AR 72301, phone (870) 394-7800. It’s part of Baptist Memorial Health Care, one of the largest hospital systems in the Mid-South. If you searched “Baptist Memorial Hospital West Memphis,” this is almost certainly the facility you mean — it’s simply been rebranded as Baptist Memorial Hospital-Crittenden.
Services Offered
Baptist Memorial Hospital-Crittenden is the only full-service hospital serving Crittenden County, and it offers:
- 24/7, 365-day emergency department
- Inpatient care and general medical/surgical services
- General and orthopedic surgery
- Gastroenterology, including endoscopy services
- Cardiac (heart) care
- Diagnostic imaging, including mammography and low-dose CT lung cancer screening
- Baptist Cancer Center-Crittenden, featuring an eight-bay chemotherapy infusion center
The hospital’s medical staff spans 116 practicing providers across 26 specialties, with the strongest representation in internal medicine, family medicine, hospital medicine, emergency medicine, and oncology.
Patient Recommendation Data
According to Healthgrades’ aggregated patient survey data, 83% of patients recommend this hospital — a solid figure for a rural/community hospital serving a single-county service area.
Memorial Hospital West vs. Baptist Memorial Hospital-Crittenden: Comparison Table
| Feature | Memorial Hospital West (Pembroke Pines, FL) | Baptist Memorial Hospital-Crittenden (West Memphis, AR) |
|---|---|---|
| Health system | Memorial Healthcare System | Baptist Memorial Health Care |
| Ownership type | Public / non-profit hospital district | Non-profit |
| Service area | Large metro (Broward County) | Single county (Crittenden County) |
| Emergency care | 24/7 adult + dedicated pediatric ER | 24/7 general ER |
| Maternity/OB | Leading county birth volume | Not a primary service line |
| Cancer care | Chemotherapy support | Dedicated cancer center, 8-bay infusion suite |
| Stroke certification | Primary Stroke Center | Not specified in public listings |
| Teaching hospital | Yes (residency programs) | No |
| Patient recommendation | ~4.5/5 (Google aggregate) | 83% recommend (Healthgrades) |
Why This Matters
Choosing the correct hospital — and understanding what it actually specializes in — directly affects the quality and speed of care you receive. A patient searching for maternity services shouldn’t end up on a page for a hospital 900 miles away that doesn’t offer labor and delivery. Someone researching cancer treatment options in Arkansas needs accurate information about the Baptist Cancer Center-Crittenden, not a Florida facility’s oncology support services. Misidentifying a hospital can also skew your perception of quality: a hospital’s Google rating, CMS score, and accreditations are only meaningful when they’re tied to the correct physical location and health system.
For anyone comparing hospitals before a procedure, an ER visit, or a loved one’s admission, getting the geography and system affiliation right is step one — before you even look at star ratings.
Common Mistakes When Researching a Hospital Online
- Assuming all similarly named hospitals are affiliated. “Memorial” and “Baptist Memorial” are extremely common naming conventions used by dozens of unrelated systems nationwide.
- Relying on a single review platform. Google, Healthgrades, and CMS Care Compare often show different sample sizes and time periods — cross-check at least two.
- Ignoring accreditation dates. Stroke center certifications, Magnet designations, and “Best Hospital” awards are typically reassessed every few years; an award from a decade ago doesn’t guarantee current performance.
- Not calling ahead for specialty availability. Service lines like cancer infusion centers or NICU beds can change; a quick call confirms current capacity and whether a referral is needed.
- Confusing ER wait-time claims across hospital sizes. Larger, high-volume ERs (like Memorial Hospital West’s) will generally have longer average wait times for non-emergent cases than smaller community or freestanding ERs in the same network.
Expert Recommendations
- Confirm the exact address and system before booking or visiting — search “[Hospital Name] + city + state” rather than the name alone.
- Check CMS Care Compare (medicare.gov/care-compare) for the most standardized, government-audited hospital quality data available.
- Read reviews for context, not just star averages — a hospital with a lower overall score may still excel in the specific specialty you need.
- Call the appointment line directly for same-day service line availability rather than relying solely on website listings, which can lag behind real-time capacity.
- For emergencies, always call 911 or go to the nearest ER — do not delay care to compare hospitals when symptoms are severe or life-threatening.
Conclusion
Whether you were searching for the Florida hospital delivering more babies than any other in Broward County, or the Arkansas hospital serving as Crittenden County’s only full-service medical center, the goal is the same: getting accurate, verified information before you need care, not while you’re in the middle of a crisis. Bookmark this guide, confirm the details directly with the hospital before your visit, and don’t hesitate to call ahead with questions about specific services or specialists.
FAQs
Is Memorial Hospital West a good hospital?
Memorial Hospital West in Pembroke Pines, FL holds a CMS overall quality rating around the national median, an aggregated Google review average near 4.5 stars, and specific accreditations including Primary Stroke Center status and a CMS Birthing-Friendly designation. Overall performance varies by department, so it’s worth checking category-specific ratings for the service you need.
Is Baptist Memorial Hospital West Memphis still called that?
The facility long known informally as the Baptist hospital in West Memphis is now officially named Baptist Memorial Hospital-Crittenden, though many local residents and online listings still search for it under its older name.
What services does Memorial Hospital West offer?
Memorial Hospital West offers 24/7 adult and pediatric emergency care, maternity and labor & delivery, cardiac and stroke care, surgical services, NICU care, diagnostic imaging, and oncology support, among other specialties.
What services does Baptist Memorial Hospital West Memphis offer?
Baptist Memorial Hospital-Crittenden offers 24/7 emergency care, general and orthopedic surgery, gastroenterology and endoscopy, cardiac care, diagnostic imaging including mammography and low-dose CT, and a dedicated cancer center with chemotherapy infusion services.
How long is the wait at Memorial Hospital West’s ER?
Because it’s one of the busiest adult emergency departments in Broward County, wait times for non-urgent cases can be longer than at smaller facilities. Patients with minor injuries or illnesses may want to ask about express/urgent-care options within the same health system.
Are Memorial Hospital West and Baptist Memorial Hospital West Memphis the same company?
No. They belong to two entirely separate, unaffiliated health systems — Memorial Healthcare System (Florida) and Baptist Memorial Health Care (Tennessee/Arkansas/Mississippi).
In Short
- “Memorial Hospital West” and “Baptist Memorial Hospital West Memphis” refer to two different, unaffiliated hospitals — confirm the city and state before relying on reviews or service details.
- Memorial Hospital West (Pembroke Pines, FL) is a large, teaching, full-service hospital known for high maternity volume and a busy emergency department.
- Baptist Memorial Hospital-Crittenden (West Memphis, AR) is the only full-service hospital in its county, with a dedicated cancer center and strong patient recommendation rate.
- Always verify current ratings via CMS Care Compare, Healthgrades, or the hospital’s official website, since accreditations and scores change over time.
- For true emergencies, go to the nearest appropriate ER rather than spending time comparison-shopping hospitals.
